How many days of delivery?
West Malaysia: 3 – 5 working days to reach your doorstep.
East Malaysia, Singapore & Brunei: 5 – 10 working days to reach your doorstep.
How will my order be processed?
Your order will be processed within 2 working days upon payment received.
What is the shipping rate within Malaysia & International?
0-30Kg = RM6.36
0-10Kg = RM50.00
11-15Kg = RM70.00
16-23Kg = RM100.00
23Kg & up = RM140.00
For Brunei and Singapore shipping rate will base on the weight of the product
How do I make payment?
We accept offline and online payment:
Account no: 5080 5632 8760
Account Name: Taiping Poly Marketing Sdn Bhd
Offline payment – online transfer to us then drop us an email [email protected] to inform us. So we will proceed the order.
Online payment – credit/debit card payment via Paypal.
P/S: You do not need to have Paypal account to make payment, you can checkout with credit/debit card.
Do you provide free wrapping service?
Yes, we do. Just drop us an email [email protected] to inform us that you need free wrapping service.
Can i order in bulk or customize bag for any event or my company? Who shall i contact?
Yes, we welcome any bulk order or any bag customization for any event. You may drop us an email [email protected] or contact us +6016-5755299
What is your return policy?
To return any items that are damage/not per as your original order, please contact us/send us an email as attached below within 48 hours from the time of delivery along with images of the delivered products and their tags. All receipt in an unopened, saleable condition, otherwise the item is not returnable. Please note that we do not offer any exchange/refund any opened/used products.