How Long Will It Take To Deliver My Parcel

West Malaysia: 3 – 5 working days to reach your doorstep.
East Malaysia, Singapore & Brunei: 5 – 10 working days to reach your doorstep.

When Does My Bag Will Be Delivered?

Your order will be processed within 2 working days upon payment received.

What Is The Shipping Rate Within Malaysia & International?

Volumetric weight may apply if the shipment is larger in dimension than its actual weight.

West Malaysia:
0-5Kg = RM12.00
6-10Kg = RM17.00
11-15Kg = RM22.00
16Kg-20Kg = RM27.00

OR

Size 16″ (3.8 Kg) = RM25.00
Size 20″ (4.3 Kg) = RM29.00
Size 24″ (5 Kg) = RM38.00
Size 28″ (6 Kg) = RM56.00
Size 32″ (7 Kg) = RM68.00

East Malaysia:
0-5Kg = RM57.00
6-10Kg = RM112.00
11-15Kg = RM167.00
16Kg-20Kg = RM222.00

OR

Size 16″ (3.8 Kg) = RM33.00
Size 20″ (4.3 Kg) = RM36.00
Size 24″ (5 Kg) = RM46.00
Size 28″ (6 Kg) = RM63.00
Size 32″ (7 Kg) = RM77.00

For Singapore shipping rate will base on the volumetric weight of the product

Singapore
Size 16″ (3.8 Kg) = RM51.00
Size 20″ (4.3 Kg) = RM54.00
Size 24″ (5 Kg) = RM67.00
Size 28″ (6 Kg) = RM87.00
Size 32″ (7 Kg) = RM103.00

You may track your item via
https://www.tracking.my/gdex

Offline Payment

We accept offline payment:

Offline payment – online transfer to us then drop us an email [email protected] to inform us. So we will proceed the order.

Online Payment

We accept online payment:

Via FPX
Account no: 5580 5134 8100
Bank: Maybank
Account Name: T POLY VENTURES SDN BHD

Via Credit/Debit Card Payment

Do we provide wrapping service?

Yes, we do. Just drop us an email [email protected] to inform us that you need wrapping service.

Bulk Order

Yes, we welcome any bulk order or any bag customization for any event. You may drop us an email [email protected] or contact us +6016-5755299

Return Policy

To return any items that are damage/not per as your original order, please contact us/send us an email as attached below within 48 hours from the time of delivery along with images of the delivered products and their tags. All receipt in an unopened, saleable condition, otherwise the item is not returnable. Please note that we do not offer any exchange/refund any opened/used products.